This is something that is reviewed during our expression design session. We want to allow you to use whatever method is easiest on your end. Sending images of order forms, texting or emailing have all been used.
We send images of our first mailing. We also send a sample to you so that you can see the quality. When stock designs are used, cards may change from time to time. We do not send images with each change.
If you use more cards than the monthly package chosen, the charges will first draw from rollover quantities. If no rollover amounts are available, you will receive an invoice at the end of the month for the additional cards used. The price per card will be equal to the per card rate of the chosen package. After multiple overages, we’ll initiate conversation on looking into the next highest package.
Yes, we are able to store your customer list and manage it for on-going mailings. You would need to send us updates on a regular basis. You can also share the database with us from your side or provide a shared file system for us to pull the required data as needed.
The Expressory would rather fix any problems that arise and be sure you are happy with your order. If you have experience any problems, please contact us. Our first priority is to get another order on its way as quickly as possible. We hope we don’t have come up with a solution in the first place but rest assured we can and will if necessary.
Your expression design session includes up to a 60 minute call to discuss your specific campaign objectives and to collect design requirements and other project details. You will receive a proposal, next steps and a quote as follow-up.